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Frequently Asked Questions
What makes ArtsCrafto unique in the gifting and home decor market?
At ArtsCrafto, we believe in the magic of giving and the joy of home decor. Our products stand out because we pour our hearts into creating unique and customizable gifts that you won’t find anywhere else. Whether it’s a bespoke gift for a loved one or a stylish decor piece to brighten up your home, we ensure each item is made with the highest quality standards and a touch of love.
How can I customize a product on ArtsCrafto?
We love customization as much as you do! To personalize a product, simply choose the item you like and follow the easy customization options provided. And if you need any help along the way, our friendly customer service team is always here to assist you.Cropped pink crepe knit top.
What is the estimated delivery time for ArtsCrafto products?
We know you’re excited to receive your order! For our readymade products, you can expect delivery within 6-7 business days. Custom items might take a bit longer, usually 12-14 business days, as we craft them to your specifications. We’ll keep you updated with tracking information so you can follow your order’s journey to your doorstep.
Do you offer international shipping?
Yes, we do! ArtsCrafto ships internationally to bring our unique products to your door, no matter where you are. Shipping fees and delivery times will vary depending on your location. Check out our shipping policy page for more details, and feel free to reach out if you have any questions.
What are the payment options available at ArtsCrafto?
we accept payments via credit/debit cards, net banking, and various online payment platforms. We don’t offer Cash on Delivery (COD) at the moment, but we’re working on adding this option in the future to make your shopping experience even more convenient.
How can I contact ArtsCrafto customer support?
We’re here to help! You can reach our customer support team by emailing us at support@artscrafto.com or calling +91 77228-07149. We’re available Monday to Friday, from 9 AM to 6 PM (EST). Whether you have a question, need assistance with an order, or just want to chat about customization ideas, we’re just a message or call away.
ArtsCrafto Return and Refund policy?
Your happiness means everything to us. If you’re not completely satisfied with your purchase, you can return it within 7 days for a full refund or exchange. Please make sure the product is unused and in its original packaging. Customized items are non-returnable unless they arrive damaged or defective. For more details, check out our return and refund policy, or contact us directly.